Shipping Policy
'Fast, Reliable Shipping straight to your front door.'
**Dear Customers**
With Canada Post on strike, our shipping services have been impacted and will result in longer than normal delays in receiving your packages.
Holiday Hours:
Any items placed between December 15th to December 23rd will be shipped out on December 26th. We will not be shipping packages during this window due to company vacations. Other disruption dates include: December 31st to January 4th. Any packages placed during this window will be shipped on January 6th.
We apologize for these delays and thank you for shopping with us! We hope you have a lovely holiday season!
Free Local Shipping within Toronto
Free shipping on any purchases in a 10km radius of Bloor West Village Area in the western part of Toronto, Canada - on in stock items. These items will be delivered same day or next day of purchase (during business days) through our MIEN PLUS Delivery Service. Products purchased Friday after 2PM will be delivered the next business day. We do not deliver on Saturdays. Upon checkout, your address and postal code will be used to determine if you qualify for free local shipping.
Shipping Within Canada
Free Shipping within Canada on any purchase over $75. Packages will be shipped through Canada Post's Standard Shipping. You will be notified via email when your package gets delivered to you. Expect packages to arrive between 4 - 10 business days from time of purchase.
Orders not meeting the minimum purchase threshold for free shipping will incur a shipping fee, to be based on the method of shipment selected from the available tiers of shipping through Canada Post (Standard or Expedited).
Shipping Within USA
We offer shipping on select products to the USA, exclude the following items: food & drinks, bath products, heavy boxed items such as weighted blankets. Free shipping on purchases over $150. Charges vary depending on state, please view rates at checkout. Expect packages to arrive between 5 - 17 business days from time of purchase depending on shipping method type selected.
International Shipping
International Shipping is not available at this time.